FortiFone Version 3.0.3.82 (GA) and up
SIP Profile within FortiVoice for the Ext used for the Soft Phone
Windows/MacOS (SIP Setting)
Name: sip_desktop_default
DTMF: Rfc2833
Keep alive: 0
NAT = Enabled
T.38 = Disabled (unless for FAX)
Transport
Transport: WSS
Secure RTP = Disabled
Codec
Preferred: GSM
Supported: Enable = G811u G711a G726 GSM G722
The following is where many forget to enable:
User Settings
User Privilege: default (edit)
- Softclient API login = enabled
Note: The softclient password is the same as the password for web access under the Web Access Tab
