SERVICES
Peplink Support
If you need help, call (352) 316-7704
EssentialCare
(Annual Pricing ):
Hardware replacement
Firmware
InControl2
Support from forums or email
SmartCare
(Annual Pricing):
EssentialCare
Phone support & advanced RMA
West Support
(Annual Pricing):
All traffic that passes through the device
Troubleshooting configured systems
Advice and friendly service
West Support SLA
(Monthly or Annual Pricing):
Support
24/7 Phone & 2 Hour Response
https://westnetworks.com/west-networks-services/peplink-support/
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