Supported USB Modems
Current Modems
These modems are supported on MX and/or Z-Series appliances and are still actively being manufactured, distributed, and sold by their respective carriers or manufacturers.
Note: Note that if a cellular modem has a USB ID different than the one listed here, it will not be compatible.
| Region | Wireless Carrier | USB Modem | Interfaces | MX | Z | USB ID |
|---|---|---|---|---|---|---|
| USA | Verizon | Novatel Wireless Global Modem USB730L * | 4G Only |  |
|
1410:9030 |
| Connected IO LT1000 | 4G only | |
|
1199:68c0 | ||
| Feeney Skyus-DS 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 | ||
| Feeney Skyus 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 | ||
| Connected IO EM1000T-VZ-CAT1 * | 4G only | |
|
1bc7:0036 | ||
| AT&T | Feeney Skyus-DS 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 | |
| Feeney Skyus 4G LTE (MC7354) | 4G only | |
|
1199:68c0 | ||
| Connected IO EMT1000T-NA-CAT1 * | 3G and 4G | |
|
1bc7:0036 | ||
| ConnectedIO EM1000T-NA* | 3G and 4G | |
|
1bc7:1201 | ||
| Velocity USB Stick * | 3G and 4G | |
19d2:1225 | |||
| Unite Explore * | 3G and 4G | |
0846:68e1 | |||
| Sprint | Feeney Skyus-DS 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 | |
| T-Mobile | Feeney Skyus-DS 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 | |
| Feeney Skyus 4G LTE (MC7354) | 4G only | |
|
1199:68c0 | ||
| Connected IO EMT1000T-NA-CAT1 * | 3G and 4G | |
|
1bc7:0036 | ||
| ConnectedIO EM1000T-NA* | 3G and 4G | |
|
1bc7:1201 | ||
| US Cellular | Feeney Skyus-DS 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 | |
| Canada | Rogers | Feeney Skyus-DS 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 |
| Bell | Feeney Skyus-DS 4G XLTE (MC7354) | 4G only | |
|
1199:68c0 | |
| Europe | Any | Feeney Skyus-DS 4G (MC7304) | 4G only | |
|
1199:68c0 |
| Any | ConnectedIO EM1000T-EU* | 3G and 4G | |
|
1bc7:1201 | |
| Global | Any | Huawei E3276s-150 and E3276s-500 | 3G and 4G | |
|
12D1:14DB |
12D1:1F01|
|||Huawei E3372s-153|3G and 4G|✔|✔|12D1:1506
12D1:14AC
12D1:14C1|
||Verizon|Novatel Wireless Global Modem USB730L *|4G|✔|✔|1410:9030|
- Requires connecting the MX to the cloud to download the latest cellular modem definitions
End of Sale Modems
These modems are supported on MX and/or Z-Series appliances, but are no longer available for sale from their respective carriers or manufacturers.
Note: Meraki Support continues to provide assistance for End of Sale modems, but ultimately, if the modems are no longer supported by their vendor, Meraki is limited to basic troubleshooting.
| Region | Wireless Carrier | USB Modem | Interfaces | MX | Z | USB ID |
|---|---|---|---|---|---|---|
| USA | Verizon | Novatel 4G LTE USB Modem USB620L | 4G only | |
|
1410:9020 |
| Pantech 4G LTE USB Modem UML295 | 3G and 4G | |
|
|||
| Pantech 4G LTE USB Modem UML290 | 3G and 4G | |
|
|||
| AT&T | NetGear AirCard 340U (AT&T Beam) | 3G and 4G | |
|
1199:9051 | |
| Sierra Wireless AirCard® 313U | 3G and 4G | |
|
|||
| Sprint | NetGear AirCard 341U | 3G and 4G | |
|
||
| Sierra Wireless 3G / 4G USB Modem 250U | 3G only | |
||||
| Canada | Rogers | Sierra Wireless AirCard 330U | 3G and 4G | |
|
|
| Australia | Telstra | Sierra Wireless AirCard 320U | 3G and 4G | |
1199:68a3 | |
| Optus | Sierra Wireless AirCard 320U | 3G and 4G | |
1199:68a3 | ||
| Global | Any | Huawei E372 | 3G only | |
|
12D1:1506 |
12D1:14AC
12D1:14C1|
|||Huawei E367|3G only|✔|✔|12D1:1446
12D1:14AC
12D1:150C|
|||Huawei E392|3G and 4G|✔|✔|12D1:1505
12D1:1506
12D1:14FE|
About Pantech 4G LTE USB Modem UML295
The setup process for the Pantech UML 295 is considerably different than for prior Verizon cellular modems. First, connect the UML 295 to a PC or Mac and wait until you get a DHCP lease on your computer (this may take some time). Once you have a DHCP lease from the UML 295 modem, follow these steps to connect to the internet:
- Go to http://mbb.vzw.com/ or http://192.168.32.2/
- Open the Menu.
- Go to the Settings tab, and enable " Auto connect except roaming " for the Device connection preference option under the Connectivity > 4G LTE tab.
- Confirm you can browse the Internet (hint: http://speedof.me/ is a great modem speed test site).
About Huawei Modems
With Huawei modems it is important that the hardware inside the modem (USB ID) matches exactly to the hardware/USB ID matrix above. Huawei tends to package different hardware inside different models (ie. you could have two 3372 modems each with different USB ID’s/hardware inside).
To find the USB ID connect the modem to a Mac laptop. Click on the apple icon in the upper left > About This MAC > System Report > Hardware > USB > [select USB card]
The format of the above USB IDs is <Vendor ID>:<Product ID>. Ex. 12D1 is the Vendor ID for Huawei and 1506 is the product ID of the hardware inside the modem
Huawei modems have been tested with a number of carriers worldwide and should work with any cellular carrier.
Make sure that the SIM card PIN is deactivated. You may need to put the SIM card on a mobile phone and manually disable the pinlock, before inserting it back into the Huawei modem.
Please reach out to Meraki support in case your local wireless carrier is not recognized.
About AT&T Beam (AC340U) Modems
Due to the design of the AC340U, it is recommended that the included USB extension cable be used to connect the AC340U to the MX or Z1. This helps to avoid intermittent issues that can result from poor physical connectivity.
About Custom APNs
If a custom APN is required by your carrier, please contact support to have the APN applied.
Data Usage on Standby Cellular Uplink
When using a cellular modem as a redundant uplink connection on an MX-Z Security Appliance, there will still be a small amount of traffic over that connection, even though it is not being used for client traffic.
When the Modem Isn’t Active (Not Used for Client Traffic)
As of MX 10.11 + firmware, due to usage concerns on the cellular network, the MX will not perform any uplink connectivity tests until the link becomes active.
When the Modem is Active (Used for Client Traffic)
Any client traffic and general communication with the Cloud Controller will be sent over the cellular link. Any Dashboard tools that require loading live data from the device, such as traffic graphs, will also produce increase cellular usage.
https://documentation.meraki.com/MX/Cellular/3G_-_4G_Cellular_Failover
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