COVID-19: Important carrier information
Updates from our carrier partners pertaining to COVID-19 are changing daily. While we’ve created a COVID-19 shipping resource page, it is always best to check with the carriers for the most accurate and up-to-date information. Below you will find a few direct links to help you stay informed.
Note : USPS has placed shipping restrictions on 22 countries (including Saudi Arabia, India, and South Africa), with another 29 to be added on April 7, 2020.
Due to this, you may see an error message in ShipStation if you attempt to purchase a USPS label destined for one of these countries, and you will not be able to complete the transaction. The full list is available on our COVID-19 resource page and on the USPS alerts page.
Other important effects on some carrier services could include:
- Surcharges/additional fees
- Changes to signature requirements
- Updates to carrier guarantees
We’re here to help guide you through this unique and constantly changing atmosphere as best we can.
Sincerely,
The ShipStation Team
