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How can I Change my APN Settings?

AlanPeplink Team

1

Jan 24, 2017

This section applies to 3G / EDGE / GPRS modem only. It does not apply to EVDO / EVDO Rev. A modem.

When the status of Mobile Internet keeps showing Connecting…, your APN settings might be incorrect and you can change it as follows.

Go to Network > WAN > Mobile Internet .

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By default, Auto is selected and Peplink Balance should automatically detect the APN, configure the modem, and make connection.

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To change settings, select Custom Mobile Operator Settings, and the following fields will be available.

APN – Specify APN of the service in which you would like to connect to.
Login ID – Provided by your service provider.
Password – Provided by your service provider.
Dial Number – Provided by your service provider.

Some service providers may charge a fee for connecting to a different APN. Please confirm the correct settings with your service provider before applying any changes.