We Can Fix Your Incorrect Caller ID Name
We fix the Caller ID name that shows when you make an outbound call to a destination.
Specifically, we make CNAM database corrections to national name databases to fix your Caller ID name. We have access to all national name databases. As a VOIP service provider, we have access to more carrier circuits than many of our competitors.
This service was created as our customers kept asking us how to fix their wrong Caller ID name. Give us a call at (804) 266-6600 to have a passionate, slightly boring but certainly necessary call from our Caller ID name nerds!
A Story of a Bad Caller ID Name and a Bad Man
We received a call from a very anxious New York City securities firm. They had assumed assets to include the telephone system of a recently incarcerated New York securities trader named Bernie Madoff. Some of you might remember the name. Madoff was involved in a massive Ponzi scheme that is considered one of the largest financial service frauds in U.S history.
Often, when they called a potential customer, depending on the area of the country they called, this is what the answering party saw as the displayed Caller ID:
Calls to destination having (service) sees …
VERIZON customers see ]XXXX,TRADING]
CAVALIER TELEPHONE customers see [NEW YORK, NY]
VONAGE customers see [XXXX,TRADING]
LEVEL3 customers see Bernard Madoff
COMCAST customers see Bernard Madoff
Bernie was incarcerated but his name lived on. Incorrect Caller ID Name (CNAM) is bad advertising! Let us fix your Caller ID name before they seriously damage your reputation and your business!
We fix problems with Caller ID when others cant. We fix problems with Caller ID when others cant.
How do we fix problems with Caller ID when others cant? We have developed a platform that allows us to test across multiple carriers with real-time queries. This greatly speeds up the process of fixing your Caller ID name while allowing us to deal with the respective carriers on a one-on-one basis. The end result for you as a valued customer is a faster, much more thorough solution.
The solution involves dozens of tests, follow-up and phone calls to each individual carrier. It can be very frustrating and time consuming. Your time is valuable, let us do the work for you! We fix problems with Caller ID when others cant.
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